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General Questions #
1. What is Linkspally?
Linkspally is a WordPress plugin that helps you manage, track, and control your links.
It lets you create smart redirects, track clicks and conversions, and organize campaigns, all inside your WordPress dashboard.
2. Do I need coding skills to use it?
No. Everything is handled from an easy-to-use interface.
You can set up redirects, A/B tests, and tracking pixels with a few clicks.
3. Can I use Linkspally on multiple sites?
Each license works for one website.
If you need it on more sites, you can buy additional licenses or upgrade later.
4. What happens if my license expires?
The plugin will continue to work, but you’ll lose access to updates and premium support until you renew your license.
5. Will Linkspally slow down my website?
No. All redirects are optimized to run efficiently, and the analytics system is lightweight.
You can also clear old data from your settings anytime to keep performance smooth.
Features and Usage #
6. Can I redirect users based on their device or OS?
Yes. Linkspally can detect a user’s device, browser, or operating system and automatically send them to the most relevant page.
7. What is the difference between A/B testing and link rotation?
- A/B Testing: Splits traffic between different destinations to find which one converts best.
- Link Rotation: Distributes traffic evenly or sequentially, often used for affiliates or multiple offers.
8. Can I use Linkspally for affiliate links?
Yes. You can cloak affiliate URLs, track conversions, and even rotate offers between multiple programs, all within WordPress.
9. What is the fallback link used for?
A fallback link is where visitors are sent if they don’t meet any of your conditions (for example, if no device or browser match).
It ensures no traffic is ever lost.
10. Can I limit how long or how many times a link can be used?
Yes. You can set:
- Time-based expiration (e.g., after 24 hours or a specific date)
- Click limits (e.g., first 100 users only)
- Per-user expiration (link expires individually per visitor)
11. How does conversion tracking work?
Each link comes with a unique pixel you can place on your confirmation or success page.
Every time a user completes an action after clicking your link, Linkspally tracks that conversion.
12. Can I import or export my links?
Yes. You can export all links to JSON or CSV, and import them back anytime.
This is especially useful when moving to a new website or setting up multiple client sites.
13. What if a link stops redirecting properly?
Check your caching plugins and clear stored redirects.
Also confirm your permalink settings are set to Post Name under WordPress → Settings → Permalinks.
14. Why do some cloaked links show a blank page?
The target website might block iframes using security headers (X-Frame-Options).
In that case, disable cloaking for that link, it’s a site restriction, not a plugin error.
15. How can I test if my redirects are working correctly?
Use your browser’s incognito mode or another device.
You can also check the link’s click logs in Linkspally → Analytics → Logs.
Billing and Support #
16. Is there a refund policy?
Yes. All purchases are protected by a 30-day money-back guarantee.
If the plugin doesn’t meet your expectations, you can request a refund within that period.
17. How do I contact support?
Go to linkspally.com/support and fill out the form.
For payment issues, select Purchase & Billing; for technical help, select Technical Support.
18. Can I pay with crypto?
Yes. If you experience issues with card payments, you can complete your purchase via crypto.
Contact us directly on WhatsApp or through our Telegram to set this up.
19. Do you offer priority support?
Yes. Premium users with an active license receive priority assistance for both technical and billing requests.
20. How often do you release updates?
Updates are released regularly to improve performance, security, and features.
You’ll receive notifications directly in your WordPress dashboard whenever a new version is available.
Need More Help? #
If you didn’t find what you’re looking for, visit the Support Page to submit a request.
You can also check the Documentation for detailed guides on every feature.